“Failed To Remove Viruses” Scam: A Guide to Protecting Your Device

The “Failed To Remove Viruses” scam is a growing online threat that preys on unsuspecting users through fake system warnings and deceptive messages. This fraudulent scheme uses scare tactics to trick users into believing that their devices are infected with multiple high-risk viruses. Victims are urged to activate an antivirus solution—a ploy often designed to promote unreliable, malicious, or harmful software

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“Failed To Remove Viruses” Threat Summary

Attribute	Details
Threat Type	Phishing, Scam, Social Engineering, Fraud
Fake Claim	Eighteen viruses detected on the user’s computer.
Symptoms	Fake error messages, pop-up warnings, hoax system scans.
Associated Domains	otirnalc[.]xyz
Detection Names	Forcepoint ThreatSeeker (Suspicious), VirusTotal detections (Full List Available).
Serving IP Address	45.141.156.109
Distribution Methods	Rogue online ads, compromised websites, potentially unwanted applications (PUAs).
Damage	Financial loss, identity theft, system infections, loss of private data.
Danger Level	High

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Understanding the "Failed To Remove Viruses" Scam

When a user encounters the "Failed To Remove Viruses" scam, they are greeted with alarming pop-ups claiming that their computer is infected with eighteen high-risk viruses. Below is an example of the fraudulent message:

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Text Presented in the Pop-Up:

Failed to remove viruses (18) !

IMMEDIATE ACTION IS REQUIRED!

Viruses found on this PC track internet activity to collect banking details and login credentials at the moment.

Please activate Antivirus to keep your PC protected.

ACTIVATE ANTIVIRUS
Ignore*

*Your PC will become 100% vulnerable to threats, which will entail unpredictable consequences

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These claims are entirely false. Websites do not have the capability to perform system scans or detect viruses. The primary aim of such schemes is to trick users into downloading potentially unwanted applications (PUAs), fake antivirus programs, or even malicious software such as ransomware, browser hijackers, or trojans.

In some cases, the scam might redirect users to legitimate software product pages to generate affiliate commissions for scammers. However, users may also be redirected to fake or malicious websites, further increasing the risk of system infections, data theft, and other damages.

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How "Failed To Remove Viruses" Can Harm You

Scams like "Failed To Remove Viruses" can lead to severe consequences, including:

• System Infections: Downloading the promoted software can introduce harmful malware, including adware, ransomware, and trojans, into your system.
• Privacy Issues: Personal information, such as usernames, passwords, and banking details, can be stolen.
• Financial Loss: Victims might be tricked into purchasing fake antivirus software or falling for phishing schemes.
• Identity Theft: Cybercriminals can use stolen information for fraudulent activities.

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Removal Guide

Step 1: Disconnect from the Internet

Prevent further communication between the scam’s servers and your device by disconnecting from Wi-Fi or unplugging your Ethernet cable.

Step 2: Use SpyHunter to Remove the Scam

SpyHunter is a trusted anti-malware tool that can detect and remove malicious programs effectively. Follow these steps to eliminate the threat:

1. Download SpyHunter.
2. Run a Full System Scan: Launch SpyHunter and perform a comprehensive system scan to identify malicious files.
3. Remove Detected Threats: Once the scan is complete, click on the option to remove all detected threats.
4. Restart Your Device: Reboot your computer to ensure all changes take effect.

Step 3: Clear Browser Cache and History

1. Open your browser and go to settings.
2. Locate the option to clear browsing data.
3. Select "Cached Images and Files" and "Cookies" before clearing the data.

Step 4: Check Installed Programs

• Go to the "Control Panel" (Windows) or "Applications" (Mac).
• Look for suspicious or recently installed programs and uninstall them.

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Preventive Measures to Avoid Future Scams

1. Enable Reliable Security Software: Use a reputable antivirus solution like SpyHunter to safeguard your device against malware and scams.
2. Avoid Clicking on Pop-Ups: Do not interact with suspicious warnings or messages claiming to detect viruses.
3. Inspect URLs Carefully: Check for misspellings or irregularities in website addresses to avoid phishing pages.
4. Keep Your Software Updated: Ensure your operating system, browser, and antivirus software are up to date to minimize vulnerabilities.
5. Avoid Downloading from Untrusted Sources: Only download software from official websites or verified app stores.
6. Educate Yourself: Stay informed about common online scams and threats to recognize and avoid them effectively.

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Conclusion

The "Failed To Remove Viruses" scam is a classic example of how cybercriminals use fear and deception to exploit users. By understanding the nature of this scam, using tools like SpyHunter, and adopting preventive measures, you can protect your device and personal information from harm. Stay vigilant and informed to keep cyber threats at bay.

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